ü products,
ü technologies,
ü software,
ü small- and
medium-sized businesses (SMBs) and
ü large enterprises
ü Government,
ü health and education
sectors.
Its operations are organized into seven segments:
1.
the
Personal Systems Group (PSG),
2.
Services,
3.
the
Imaging and Printing Group (IPG),
4.
Enterprise
Servers,
5.
Storage
and Networking (ESSN),
6.
HP
Software,
7.
HP
Financial Services (HPFS) and Corporate Investments.
The Company’s offerings include
Ø personal computing
and other access devices;
Ø multi-vendor customer
services--- including
Ø infrastructure
technology and business process outsourcing,
Ø technology support
and maintenance,
Ø application
development and support services and consulting and integration services, and
Ø imaging and
printing-related products and services
It
also provides enterprise information technology infrastructure, including
a.
enterprise
storage and server technology,
b.
networking
products and solutions,
c.
information
technology (IT) management software,
d.
information
management solutions and security intelligence/risk management solutions.
As of
October 31, 2011, HP owned an approximately 99% equity interest in Autonomy
Corporation plc. In December 2011, the Company acquired Hiflex Software GmbH. In January 2014, Qualcomm Inc acquired a patent portfolio from Hewlett-Packard Company.
In March 2012, HP had consolidated PSG and IPG into a Printing and Personal Systems Group. HP continues to report the results of IPG and PSG separately.
Facilities
HP's global
operations are directed from its headquarters in Palo
Alto, California,
USA. Its U.S. operations are directed from its facility in unincorporated Harris County, Texas, near Houston.
Ø Its Latin America
offices in unincorporated
Its Europe offices are inMeyrin, Switzerland, near Geneva, but it has also a research center in the Paris-Saclay cluster, 20 km in the south of Paris, France.
Its Asia-Pacific offices are in Singapore.
It also has large operations in
ü Vancouver,
Washington;
ü San Diego; Tulsa,
Oklahoma; and
In the UK,
HP is based at a large site in Bracknell,
Berkshire
with offices in various UK locations, including a landmark office tower in
London, 88
Wood Street.Its recent acquisition of 3Com will expand its employee base to Marlborough, Massachusetts.
The company also has a large workforce and numerous offices at Bangalore, India, to address their back end and IT operations. MphasiS, which is headquartered at Bangalore, also enabled HP to increase their footprint in the city as it was a subsidiary of EDS which the company acquired.
Products
and organizational structure
HP office in Japan
HP produces
lines of printers, scanners, digital cameras, calculators, PDAs, servers, workstation computers, and
computers for home and small-business use; many of the computers came from the 2002 merger with Compaq. HP as of 2001 promotes itself as supplying not just hardware and software, but also a full range of services to design, implement, and support IT infrastructure.
HP's Imaging and Printing Group (IPG) is "the leading imaging and printing systems provider in the world for printer hardware, printing supplies and scanning devices, providing solutions across customer segments from individual consumers to small and medium businesses to large enterprises".
Products and technology associated with IPG include:
- Inkjet and LaserJet printers
- consumables and related products
- Officejet all-in-one
multifunction printer/scanner/faxes
- Designjet and Scitex Large Format
Printers
- Indigo
Digital Press
- HP Web Jetadmin printer
management software
- HP Output Management suite of
software
- LightScribe optical recording technology
- HP Photosmart digital cameras and photo
printers
- HP SPaM
- Snapfish by HP, a photo sharing and photo
products service.
HP's Personal Systems Group (PSG) claims to be "one of the leading vendors of personal computers ("PCs") in the world based on unit volume shipped and annual revenue."[78] PSG deals with:
- business PCs and accessories
- consumer PCs and accessories,
(e.g., HP
Pavilion, Compaq Presario, VoodooPC)
- handheld computing (e.g., iPAQ
Pocket PC)
- digital "connected"
entertainment (e.g., HP MediaSmart TVs, HP MediaSmart Servers, HP
MediaVaults, DVD+RW drives)
HP Enterprise Business (EB) incorporates HP Technology Services, Enterprise Services (an amalgamation of the former EDS, and what was known as HP Services), HP Enterprise Security Services oversees professional services such as network security, information security and information assurance/ compliancy, HP Software Division, and Enterprise Servers, Storage and Networking Group (ESSN). The Enterprise Servers, Storage and Networking Group (ESSN) oversees "back end" products like storage and servers. HP Networking (former ProCurve) is responsible for the NW family of products. They are a business unit of ESSN.
HP Software Division is the company's enterprise software unit. For years,[when?] HP has produced and marketed its brand of enterprise-management software, HP OpenView. From September 2005 HP purchased several software companies as part of a publicized, deliberate strategy to augment its software offerings for large business customers.[80] HP Software sells several categories of software, including:
- business service management
software
- application
lifecycle management
software
- mobile apps
- big data and analytics
- service and portfolio management
software
- automation and orchestration software
- enterprise security
software
- ArcSight
- Fortify
Software
- Atalla
- TippingPoint
HP's Office of Strategy and Technology[81] has four main functions:
- steering the company's
$3.6 billion research and development investment
- fostering the development of the
company's global technical community
- leading the company's strategy
and corporate development efforts,[82]
- performing worldwide corporate
marketing activities
Examples of recent HP Labs technology includes the Memory spot chip of 2006. HP IdeaLab further provides a web forum on early-state innovations to encourage open feedback from consumers and the development community.
HP also offers managed services by which they provide complete IT-support solutions for other companies and organizations. Some examples of these include:
- offering "Professional
Support" and desktop "Premier Support" for Microsoft in the EMEA marketplace. This is done from
the Leixlip campus near Dublin, Sofia and Israel. Support is offered on the line
of Microsoft operation systems, Exchange, Sharepoint and some
office-applications.[84]
- outsourced services for companies
like Bank
of Ireland, some
UK banks, the U.S. defense forces.
Culture
The founders, known to friends and employees alike as Bill and Dave, developed a unique management style that came to be known as "The HP Way". In Bill's words, the HP Way is "a core ideology ... which includes a deep respect for the individual, a dedication to affordable quality and reliability, a commitment to community responsibility, and a view that the company exists to make technical contributions for the advancement and welfare of humanity."The following are the tenets of The HP Way:- We have trust and respect for individuals.
- We focus on a high level of
achievement and contribution.
- We conduct our business with
uncompromising integrity.
- We achieve our common objectives
through teamwork.
- We encourage flexibility and
innovation.
Subsequent o the fiscal year ended October 31, 2011, the Company completed five others realignments, which included the
1)
transfer
of Indigo and Scitex support and the
LaserJet and enterprise solutions trade
support business from the technology services (TS) business unit within
Services to the Commercial Hardware business unit within IPG;
2)
the
transfer of the TippingPoint business from the Networking business unit within
ESSN to Software;
3)
the
transfer of the business intelligence services business from Corporate
Investments to a Application and Business Services (ABS) business unit within
Services;
4)
the
consolidation of the Application Services, Business Process Outsourcing and
Other Services business units within Services into the ABS business unit, and
5)
the
transfer of the information management services business from Software to the
ABS business unit within Services.
Personal Systems
Group
PSG provides
I.
commercial
personal computers (PCs),
II.
consumer
PCs,
III.
workstations,
IV.
calculators
and other related accessories,
V.
oftware
and services for the commercial and consumer markets.
Ø The Company groups
commercial notebooks, commercial desktops and workstations into commercial
clients and
Ø consumer notebooks
and consumer desktops into consumer clients.
Commercial PCs
include
A.
the
HP ProBook and
B.
the
HP EliteBook lines of notebooks and
C.
the
Compaq Pro,
D.
Compaq
Elite,
E.
HP
Pro and
F.
HP
Elite lines of business desktops, as well as the TouchSmart and Omni PCs,
G.
HP
Mini-Note PCs, retail POS systems,
H.
HP
Thin Clients and HP Slate Tablet PCs.
Consumer PCs
include the HP and Compaq series of multi-media consumer notebooks, desktops
and mini notebooks, including the TouchSmart line of touch-enabled all-in-one notebooks
and desktops. PSG provides workstations that run on both Windows and
Linux-based operating systems.Services
Services provide
1.
consulting,
2.
outsourcing
and
3.
technology
services across infrastructure,
4.
applications
and business process domains.
Services delivers to its clients by
Ø leveraging
investments in consulting and support professionals,
Ø infrastructure
technology,
Ø applications,
Ø standardized
methodologies, and
Ø global supply and
delivery
. Services
are divided into four main business units:
infrastructure
technology outsourcing,
technology
services,
applications
services and
business
process outsourcing.
Infrastructure
Technology Outsourcing services encompass the data center and the workplace
(desktop); network and communications; and security, compliance and business
continuity. It also offers a set of managed services. Technology Services provides support and consulting services, as well as warranty support across HP's product lines.
HP's technology services offerings are available in the form of service contracts, pre-packaged offerings (HP Care Pack services) or on an individual basis.
The Company’s Applications Services encompass application development, testing, modernization, system integration, maintenance and management.
Applications Services also provides technology consulting and systems integration solutions and services that use cloud computing, hybrid delivery, enterprise mobility, information management and real-time analytics.
Business Process Outsourcing services includes both industry-specific and cross-industry solutions.
Its cross-industry solutions include a range of enterprise-shared services, customer relationship management services, financial process management services and administrative services.
Imaging and Printing Group(IPG)
IPG provides consumer and commercial printer hardware, supplies, media and scanning devices.
IPG is also focused on imaging solutions in the commercial markets.
These solutions range from managed print services to capturing high-value pages in areas, such as
v industrial
applications,
v outdoor signage, and
v the graphic arts
business.
Inkjet and Web Solutions delivers HP's
consumer and SMB inkjet solutions (hardware, supplies, media, web-connected
hardware and services) and develops HP's retail publishing and Web businesses.
It
includes single function and all-in-one inkjet printers targeted toward
consumers and SMBs, as well as retail publishing solutions, Snapfish and
ePrintCenter.
LaserJet and Enterprise Solutions delivers
products, services and solutions to the medium-sized business and enterprise
segments,
including
Ø LaserJet printers and
supplies,
Ø multi-function
devices
Ø , scanners,
Ø Web-connected
hardware and
Ø services and
Ø Enterprise software
solutions, such as Exstream Software and Web Jetadmin.
Managed
Enterprise Solutions provides managed print services products and solutions
delivered to enterprise customers partnering with third-party software
providers to offer workflow solutions in the enterprise environment.
Graphics Solutions provides large format
printing (Designjet and Scitex), large format supplies, WebPress supplies,
Indigo printing, specialty printing systems and inkjet high-speed production
solutions.
Graphic
Solutions targets print service providers, architects, engineers, designers and
industrial solution providers. Its printer supplies offerings include LaserJet
toner and inkjet printer cartridges, graphic solutions ink products and other
printing-related media.
Enterprise Servers, Storage and Networking
ESSN provides server, storage and networking products in a number of categories.
The Company’s Converged Infrastructure portfolio of servers, storage and networking combined with HP Software's Cloud Service Automation software suite creates HP's CloudSystem.
This integrated solution enables enterprise and service provider clients to deliver infrastructure, platform and software as a service in a private, public or hybrid cloud environment.
Industry Standard Servers offers primarily entry-level and mid-range ProLiant servers, which run primarily Windows, Linux and Novell operating systems and Intel Corporation (Intel) and Advanced Micro Devices (AMD) processors.
The business spans a range of product lines that include pedestal-tower servers, density-optimized rack servers and HP's BladeSystem family of server blades.
The Company’s Business Critical Systems delivers Converged Infrastructure with a portfolio of HP Integrity servers based on the Intel Itanium processor that run the HP-UX and OpenVMS operating systems, as well as HP Integrity NonStop solutions.
Business Critical Systems also offers HP's scale-up x86 ProLiant servers for scalability of systems.
In addition, HP continues to support the HP9000 servers and HP AlphaServers by offering customers.
The Company’s storage offerings include storage platforms for high-end, mid-range and small business environments.
Its flagship product is the HP 3PAR Utility Storage Platform, which is designed for virtualization, cloud and IT-as-a-service.
The Storage business has a range of products, including storage area networks, network attached storage, storage management software and virtualization technologies, StoreOnce data deduplication solutions, tape drives and tape libraries.
Its switch, router, wireless local area network (LAN) and TippingPoint network security products deliver solutions for the data center, campus and branch networks. Its networking solutions are based on HP's FlexNetwork architecture.
HP Software
HP Software provides enterprise IT management software, information management solutions and security intelligence/risk management solutions.
Solutions are delivered in the form of software licenses or as software-as-a-service.
HP Software solutions enables IT organizations to manage infrastructure, operations, application life cycles, application quality and security, IT services, business processes, and structured and unstructured data.
HP Financial Services
HPFS supports HP's global product and service solutions, providing a range of financial life cycle management services.
HPFS enables its worldwide customers to acquire IT solutions, including hardware, software and services.
The Company offers leasing, financing, utility programs and asset recovery services, as well as financial asset management services for global and enterprise customers.
HPFS also provides an array of specialized financial services to SMBs and educational and Governmental entities.
Corporate Investments
Corporate Investments includes
Ø business intelligence
solutions,
Ø HP Labs,
Ø webOS software and
Ø certain business
incubation projects.
Business intelligence solutions enable
businesses connect and share data across the enterprise and apply analytics.
This segment also derives revenue from licensing specific HP technology to
third parties.The Company competes with
Ø Dell, Inc.,
Ø Acer Inc.,
Ø ASUSTeK
Ø Computer Inc.
Ø , Apple Inc.,
Ø Lenovo Group Limited,
Ø Toshiba Corporation,
Ø IBM Global Services,
Ø Computer Sciences
Corporation,
Ø Accenture Ltd.,
Ø Fujitsu Limited,
Ø Wipro Limited,
Ø Infosys Technologies
Limited
Ø , Tata Consultancy
Services Ltd,
Ø SAP,
Ø AG,
Ø Oracle Corporation,
Ø Microsoft
Corporation,
Ø Canon U.S.A., Inc.,
Ø Lexmark
International, Inc.
Ø , Xerox Corporation,
Ø Seiko Epson
Corporation,
Ø Samsung Electronics
Co., Ltd.,
Ø Brother Industries,
Ltd.,
Ø International
Business Machines Corporation,
Ø EMC Corporation,
Ø NetApp, Inc.,
Ø CA, Inc.,
Ø BMC Software, Inc.,
Ø Cisco, McAfee and IBM
Global Financing.
EXECUTIVES
Margaret Whitman
|
Chairman of the Board, President, Chief Executive Officer
|
||
Catherine Lesjak
|
Chief Financial Officer, Executive Vice President
|
||
Martin Fink
|
Executive Vice President, Chief Technology Officer,
Director of HP Labs
|
||
Henry Gomez
|
Executive Vice President, Chief Marketing and
Communications Officer
|
||
Raymond Lane
|
Director
|
||
Ann Livermore
|
Director
|
Margaret Whitman
|
Ms. Margaret C.
Whitman is Chairman of the Board, President, Chief Executive Officer of
Hewlett-Packard Company.
Ms. Whitman has served as Chairman of the
Board since July 2014, President and Chief Executive Officer since September
2011 and as a member of the Board since January 2011.
From March 2011 to
September 2011, Ms. Whitman served as a part-time strategic advisor to
Kleiner Perkins Caufield & Byers, a private equity firm.
Previously, Ms. Whitman served as President and Chief
Executive Officer of eBay Inc., an online marketplace and payments company,
from 1998 to 2008.
Prior to joining eBay,
Ms. Whitman held executive-level positions at Hasbro Inc., a toy company,
FTD, Inc., a floral products company, The Stride Rite Corporation, a footwear
company, The Walt Disney Company, an entertainment company, and Bain &
Company, a consulting company.
Ms.
Whitman also serves as a director of The Procter & Gamble Company and is
a former director of Zipcar, Inc.
|
Martin Fink
|
Mr. Martin
Fink serves as Executive Vice President, Chief Technology Officer, Director
of HP Labs of Hewlett-Packard Company, since November 2012.
Prior to
that, he served as Senior Vice President and General Manager of the Business
Critical Systems and Converged Application Systems from April 2005 to October
2012.
During his
almost 30 year career at HP, Mr. Fink has worked in a wide range of roles
across HP.
He also
serves as a director of Hortonworks, Inc.
|
Henry Gomez
|
Mr. Henry
Gomez serves Executive Vice President, Chief Marketing and Communications
Officer of Hewlett-Packard Company, since August 2013.
Previously,
he served as Chief Communications Officer and Executive Vice President from
January 2012 to July 2013.
Prior to
that, he ran HSG Communications, a consulting business that he founded in
September 2008.
He also
served on the leadership team of Ms. Whitman's gubernatorial campaign from
February 2009 to November 2010
. For most
of the previous decade, he worked at eBay Inc. in a variety of roles
including Senior Vice President for Corporate Communications and President of
Skype.
From
September 2011 to September 2013 he served as a director of BJ's Restaurants,
Inc. He holds a Bachelor of Arts degree from Boston College.
|
Raymond Lane
|
Dr.
Raymond J. Lane Ph.D., is Director of Hewlett-Packard Company.
Mr. Lane
served as executive Chairman of HP from September 2011 to April 2013 and as
non-executive Chairman of HP from November 2010 to September 2011. Since
April 2013,
Mr. Lane
has served as Partner Emeritus of Kleiner Perkins Caufield & Byers, a
private equity firm, after having previously served as one of its Managing
Partners from 2000 to 2013.
Prior to joining Kleiner Perkins, Mr. Lane
was President and Chief Operating Officer and a director of Oracle
Corporation, a software company.
Before
joining Oracle in 1992, Mr. Lane was a senior partner of Booz Allen Hamilton,
a consulting company.
Prior to
Booz Allen Hamilton, Mr. Lane served as a division vice president with
Electronic Data Systems Corporation, an IT services company that HP acquired
in 2008.
Mr. Lane is also a director of several
private companies and is a former director of Quest Software, Inc.
|
Ann Livermore
|
Ms. Ann M.
Livermore is Director of Hewlett-Packard Company.
Ms. Livermore served as Executive Vice
President of the former HP Enterprise Business from 2004 until June 2011 and
has served as an Executive Advisor to our CEO since then.
Prior to that, Ms. Livermore served in
various other positions with HP in marketing, sales, research and
development, and business management since joining the company in 1982
. Ms.
Livermore is also a director of United Parcel Service, Inc.
|